Delivery and Returns
Delivery
We aim to dispatch all standard items within a maximum of 2 working days, with most of our orders leaving same day and being delivered by Royal Mail within 3 working days. All courier orders will be sent by either UKMail, Parcelforce or TNT. For next-day delivery service, the order cut-off time for couriers is 3pm (15:00 GMT). Any orders placed after 3pm (15:00 GMT) will be sent the following working day.
Refund Policy
Customers have the right to cancel an order within seven days of placing the order, or within seven days of receipt of the goods (whichever is longer). Customers cancelling their orders will have their payment refunded in full - minus shipping costs - within seven days of the company's receipt of the returned goods.
Returning An Item
It is our aim at Bearing Shop UK to provide a Returns service that is totally hassle-free for our customers. If you're not completely satisfied with an item, you may return it to us within 30 days of purchase and, as long as the item isn't fitted or used, we're happy to receive it back for a refund. The goods must be in their original condition and include all parts, accessories, and packaging.
RETURNS NOTE
**Please Note: All returns must be accompanied by a returns note, any goods returned without a returns note will not be refunded.
The goods are your responsibility until they reach our warehouse. Please ensure you package your item(s) carefully to prevent any damage to them. NOTE: Please do not tape up or attach labels direct to the retail packaging, please wrap the item first.
It can take up to 7 working days for us to receive your return, depending on which postal service you use. However, once we receive your goods, we will inspect and process them within 24 hours. Refunds will automatically be issued to the same payment method used to purchase the goods. As soon as your return has been processed by our team, we will email you to let you know.
In the unlikely event that you don't receive this email within 10 days of posting your parcel to us, please Contact Us. If your purchase isn't everything you expected it to be and you wish to exchange an item, the simplest and quickest resolution is to place a brand new order for your new item and return the old one to us for a full refund. Please note that return shipping costs are non-refundable. If the item is being returned as a result of our error, (damaged, defective, wrong item sent, etc), we will refund Royal Mail First Class or Standard Parcel postage costs.
We aim to dispatch all standard items within a maximum of 2 working days, with most of our orders leaving same day and being delivered by Royal Mail within 3 working days. All courier orders will be sent by either UKMail, Parcelforce or TNT. For next-day delivery service, the order cut-off time for couriers is 3pm (15:00 GMT). Any orders placed after 3pm (15:00 GMT) will be sent the following working day.
Refund Policy
Customers have the right to cancel an order within seven days of placing the order, or within seven days of receipt of the goods (whichever is longer). Customers cancelling their orders will have their payment refunded in full - minus shipping costs - within seven days of the company's receipt of the returned goods.
Returning An Item
It is our aim at Bearing Shop UK to provide a Returns service that is totally hassle-free for our customers. If you're not completely satisfied with an item, you may return it to us within 30 days of purchase and, as long as the item isn't fitted or used, we're happy to receive it back for a refund. The goods must be in their original condition and include all parts, accessories, and packaging.
RETURNS NOTE**Please Note: All returns must be accompanied by a returns note, any goods returned without a returns note will not be refunded.
The goods are your responsibility until they reach our warehouse. Please ensure you package your item(s) carefully to prevent any damage to them. NOTE: Please do not tape up or attach labels direct to the retail packaging, please wrap the item first.
It can take up to 7 working days for us to receive your return, depending on which postal service you use. However, once we receive your goods, we will inspect and process them within 24 hours. Refunds will automatically be issued to the same payment method used to purchase the goods. As soon as your return has been processed by our team, we will email you to let you know.
In the unlikely event that you don't receive this email within 10 days of posting your parcel to us, please Contact Us. If your purchase isn't everything you expected it to be and you wish to exchange an item, the simplest and quickest resolution is to place a brand new order for your new item and return the old one to us for a full refund. Please note that return shipping costs are non-refundable. If the item is being returned as a result of our error, (damaged, defective, wrong item sent, etc), we will refund Royal Mail First Class or Standard Parcel postage costs.